Getting everyone else on the Paperless "Page"

So... you've had it with Paper.

You realize that it has major shortcomings:
It gets destroyed by anything it comes in contact with- water, fire, time, dogs...
It always gets misplaced, lost or viewed by someone who has no business looking at it...
It seemingly takes up no room at all, until you are drowning in it and paying extra rent for it...

So how do you get everyone else on your "Page?"  

Simple steps to consider:

1. Start with a paper-intensive process that affects customer and member service- a focus on the customer cannot be denied - and those who actually deny that the customer is #1 likely won't be around too long.

2. Identify & Develop internal champions- find those people who will be most positively impacted on professional and personal level. The higher the executive the better- we know who has the budget!

4. Respect that peopl

e fear change - you don't have to get rid of all of your paper at once- change can happen in steps with the right ECM solution and can help encourage adoption.

5. Talk, but most of all Listen - make sure you know the pains your employees face - then you can specifically tune your message to how ECM will make their lives easier. A simple diagram or a visual walk through of the new process will go a long way- COMMUNICATION- and lots of it...and food of any type also helps.

http://www.psiimage.com / sales@psiimage.com / 215.266.0848